You bought Mate on the App Store
If you purchased Mate's iOS or macOS app from Apple's App Store, we have no control over refunds. It's Apple's policy that you can only request money back from them. Please follow this guide to get a refund.
You bought Mate directly from us via Paddle
Drop us an email at email@example.com stating the e-mail you used for purchase. We will issue a refund shortly.